Frequently Asked Questions

As CERTUS AI™ is not only able to take reservations but also takeaway orders and delivery orders over the phone; CERTUS AI™ is a viable option for any takeaway or QSR to implement looking for a more consistent ordering taking system that will beat your staff in regards to upselling capability, fluency in english as well as menu knowledge. As an example we have implemented CERTUS AI™ for the DoughBox, a pizza and pasta QSR in Canada,

Our systems team will ensure a connection of CERTUS AI™ to your reservation system via a simple API integration allowing it to access all availabilities, creating a smooth experience for your customers and no confusion for your front of house.

As each and every restaurant has different clientele, challenges and concept specific factors mean we work on a custom fee basis, due to the nature of each restaurant's needs requiring custom implementation, ensuring each client gets what they need out of the incubator. However as soon as CERTUS AI™ has been set up for you within the 30-day implementation period you will have full ownership of it meaning we won't charge you a dime afterwards.

For CERTUS AI's call data, our Development Team will provide you with a custom dashboard allowing you to see the outcomes of calls, call recordings (if wanted), revenue generated, time saved and much more which would be customised to your needs.