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Experience how naturally our AI takes orders, answers questions, and upsells — exactly like a trained staff member would.

Hear Certus in Action

Sample call recording

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0:26

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This demo is trained on a sample pizza menu.

Your restaurant's most reliable employee.

Always on. Never tired. Perfectly trained. Never calls in sick.

24/7 Call Answering

Never miss a single order again even during rush hour.

POS Order Sync

Orders are placed directly into your POS/KDS with full accuracy.

Smart Upselling

AI suggests pairings, add-ons, and combos to increase AOV automatically.

Reservations + Event Triage

Certus handles bookings, availability, and routes complex queries.

Multilingual Support

English, Spanish, and other languages support helps customers feel understood instantly.

Analytics Dashboard

Track calls answered, revenue recovered, peak times, and requests.

Integrates With All Major Restaurant Tech

Technology that gets you live in 48 hours

No new hardware. No training staff. We integrate directly into the systems you already use.

step 1

The Handoff

Simply set your phone line to forward to your unique Certus number either all day, or just during peak rush hours. You keep your existing phone number. Setup takes less than 15 minutes.

step 2

The Conversation

Our AI answers instantly. It navigates your menu, upsells sides and drinks, answers questions about allergies, and handles distinct accents with ease. It’s polite and accurate.

step 3

1-Click POS Integrations

The order is injected directly into your POS (Toast, Square, Clover, etc). It prints at the bar and kitchen just like a server entered it.

Calculate your potential ROI with Certus

Use this quick calculator to estimate how much revenue your restaurant loses due to missed phone calls. And how much Certus AI could recover — automatically.

Calls Received Per Day

10

0

100

Call to Order %

10

0

100

Missed Calls Per Day

10

0

100

Average Order Value

Days Open Per Month

No. Of Locations

Missed call per day

$

Custom

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Revenue Lost Per Month

$1,08,180

Revenue Lost Per Year

$17,28,000

Locations Total Monthly Loss

$17,28,000

This is an automated estimate based on average restaurant metrics. Actual results may vary by menu, call volume, and operations.

Calls Received Per Day

10

0

100

Call to Order %

10

0

100

Upsell $ Value

10

0

100

Days Open

Days Open Per Month

No. Of Locations

Missed call per day

$

Custom

Thank you! Your submission has been received!
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Revenue Lost Per Month

$1,08,180

Revenue Lost Per Year

$17,28,000

Locations Total Monthly Loss

$17,28,000

This is an automated estimate based on average restaurant metrics. Actual results may vary by menu, call volume, and operations.

Calls Received Per Day

10

0

100

Average Call Length (mins)

10

0

100

Labour Cost Per Hour

Days Open Per Month

No. Of Locations

Missed call per day

$

Custom

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Staff Time Saved Per Month (hours)

$1,08,180

Equivelent Labour Cost Saved

17,28,000

Locations Total Monthly Time Saved

$17,28,000

Locations Total Monthly Labour Cost Saved

$17,28,000

This is an automated estimate based on average restaurant metrics. Actual results may vary by menu, call volume, and operations.

Excellent

Trusted by Restaurant Owners Worldwide

Verified reviews from restaurants using Certus in real service conditions.

An absolutely brilliant solution. Very clear, and concise when ordering. I also like the idea now that with orders so competitive, you just cannot miss one as a result which means more business for the restaurent. Really great concept and product absolutely going to be vital for every outlet's arsenal of key tools

James Young

The company is extremely friendly. The system is extremely easy to use both with owners and customers. Response rates are exceptionally fast, to alter, fix, or to add /subtract details, really anything at all. You can be sure problems are taken care of properly. As an owner of two restaurants, I highly recommend this company to service your customers phone calls.

Art Ingemi

I have used this company for about two months now and the results have been great from my experience. The customer service and support has been 10 out of 10 for me.

Rico Fries LLC

I've been using this AI system for the past 4 weeks at my pizza takeaway and delivery restaurant. Our customer base is mostly older and they prefer to call in their orders rather than using online options. Previously, our college staff sometimes missed calls when busy with in-person customers, but now the system handles the calls and inputs orders directly into our POS and printer. We did face a delay at the start due to our older printer not being compatible, but the company resolved this by providing a new printer at no extra cost. Isaac and the rest of the team are great. Love this system!

Lucas Norman

Very happy with Gurveer and everyone at Certus AI. We do reservations, takeout and delivery so I will say that I was very concerned as to how the AI would handle all those scenarios, but at this point I can confidently say it does it better than my staff ever could. The team is professional, seem to be working 24/7 and have not dropped in the quality of their support once they got me up and running.

Charandeep Modi

An absolutely brilliant solution. Very clear, and concise when ordering. I also like the idea now that with orders so competitive, you just cannot miss one as a result which means more business for the restaurent. Really great concept and product absolutely going to be vital for every outlet's arsenal of key tools

James Young

The company is extremely friendly. The system is extremely easy to use both with owners and customers. Response rates are exceptionally fast, to alter, fix, or to add /subtract details, really anything at all. You can be sure problems are taken care of properly. As an owner of two restaurants, I highly recommend this company to service your customers phone calls.

Art Ingemi

I have used this company for about two months now and the results have been great from my experience. The customer service and support has been 10 out of 10 for me.

Rico Fries LLC

I've been using this AI system for the past 4 weeks at my pizza takeaway and delivery restaurant. Our customer base is mostly older and they prefer to call in their orders rather than using online options. Previously, our college staff sometimes missed calls when busy with in-person customers, but now the system handles the calls and inputs orders directly into our POS and printer. We did face a delay at the start due to our older printer not being compatible, but the company resolved this by providing a new printer at no extra cost. Isaac and the rest of the team are great. Love this system!

Lucas Norman

Very happy with Gurveer and everyone at Certus AI. We do reservations, takeout and delivery so I will say that I was very concerned as to how the AI would handle all those scenarios, but at this point I can confidently say it does it better than my staff ever could. The team is professional, seem to be working 24/7 and have not dropped in the quality of their support once they got me up and running.

Charandeep Modi

Great customer service, especially working with Isaac and Gurveer. The start was a bit of a process, but they worked out all the issues we had and and now that we've worked out the major issues, they are quick in following up with any new issues we come across, which have been minimal. The program is very helpful with our restaurant and event venue where we handle tons of calls each day. The dashboard is pretty straight-forward and easy to use. I recommend giving Certus AI a try if you'd like to streamline your answering process.

Jean V

We rely a lot on phone orders for takeout, and with just one girl handling both calls and in-person customers, things used to get pretty hectic. I kept hearing from customers that our staff rushed them on the phone or even came off as rude. Since we got Certus AI, those issues have pretty much vanished, and our team can now focus on giving our in-house guests the attention they deserve. Thank you Isaac and the rest of the team

Samantha Noble

I've had a fantastic experience with Certus ai. In the beginning, their team did have some trouble getting the AI to learn and understand my menu, since it has over 120 items, with lots of customisations for customers to make. But after they figured that out I've got nothing but good things to say. The AI makes me thousands of dollars a month from upselling and is saving my front of house dozens of hours that they would spend taking repetitive calls.


Michael Hamilton

Running an American diner means I do a bit of everything—managing, hosting, and taking most of the calls. I was getting 30–40 calls a day (even more on Saturdays), and it was just too much. I first tried an IVR system, but my customers weren’t having it, and then I gave PopMenu a shot. Unfortunately, it didn’t offer the customization I needed or work with our reservation system. Then Certus AI stepped in and nailed it. After a few initial hiccups, the system’s been running smoothly for the last 2 months. They even added a new feature for free. I honestly can’t imagine running the diner without it now.

Timothy Velazquez

Great customer service, especially working with Isaac and Gurveer. The start was a bit of a process, but they worked out all the issues we had and and now that we've worked out the major issues, they are quick in following up with any new issues we come across, which have been minimal. The program is very helpful with our restaurant and event venue where we handle tons of calls each day. The dashboard is pretty straight-forward and easy to use. I recommend giving Certus AI a try if you'd like to streamline your answering process.

Jean V

We rely a lot on phone orders for takeout, and with just one girl handling both calls and in-person customers, things used to get pretty hectic. I kept hearing from customers that our staff rushed them on the phone or even came off as rude. Since we got Certus AI, those issues have pretty much vanished, and our team can now focus on giving our in-house guests the attention they deserve. Thank you Isaac and the rest of the team

Samantha Noble

I've had a fantastic experience with Certus ai. In the beginning, their team did have some trouble getting the AI to learn and understand my menu, since it has over 120 items, with lots of customisations for customers to make. But after they figured that out I've got nothing but good things to say. The AI makes me thousands of dollars a month from upselling and is saving my front of house dozens of hours that they would spend taking repetitive calls.


Michael Hamilton

Running an American diner means I do a bit of everything—managing, hosting, and taking most of the calls. I was getting 30–40 calls a day (even more on Saturdays), and it was just too much. I first tried an IVR system, but my customers weren’t having it, and then I gave PopMenu a shot. Unfortunately, it didn’t offer the customization I needed or work with our reservation system. Then Certus AI stepped in and nailed it. After a few initial hiccups, the system’s been running smoothly for the last 2 months. They even added a new feature for free. I honestly can’t imagine running the diner without it now.

Timothy Velazquez

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Three founders saw what most people overlooked. Their company, Certus AI, develops autonomous voice systems that take orders, manage reservations, and respond to customer inquiries instantly.

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Y combinator-backed voice AI startup Certus AI aims to replace restaurant phone lines

Certus replaces the traditional phone line with an intelligent voice system that answers every call instantly, takes orders, books tables, and connects directly to the POS.

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What started with one ringing phone has grown into a network of restaurants using Certus AI to recover thousands in revenue a day. The trio’s goal is simple: Replace the restaurant phone line with Voice AI.

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Frequently Asked Questions

Still have questions? We’ve answered some of the most common queries below to help you make an informed decision.

Still have questions?

Get in touch now and we can help you with all your queries right away

How will my kitchen be able to receive the orders that Certus AI takes?

Certus AI will be able to place the orders through an API connection to your POS and/or Printer. Alternatively you can also choose to simply take orders through our dashboard.

Can Certus AI process payments over the phone?

Yes, Certus AI can send payment links via SMS or process card details directly through your POS using an encrypted connection, ensuring secure payment processing for all phone orders.

How will Certus AI handle customers who struggle to speak English?

Certus AI is trained to understand many accents, including South Asian, East Asian, Caribbean, and more. It ensures clear communication for customers whose first language isn't English.

How would you provide us with support, and do we need to pay for it?

The complete onboarding process takes 5 days and requires only 45 minutes of your time. This includes filling out an onboarding form, a clarity call with your AI engineer, and 3 days of training and integration.

Will I be able to see a report of how Certus AI is doing?

You'll get a lifetime private chat with our team as soon as you sign up. This lets you ask questions, give feedback, or schedule direct calls with our developers for free - no chatbots or long wait times.

Still have questions?

Get in touch now and we can help you with all your queries right away

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